About the Company:
iColo designs, builds, and operates state-of-the-art carrier-neutral data centers to serve a broad spectrum of clients – telecom carriers, ISPs, and peering points, IT and cloud providers, content providers, and enterprise and financial services customers. These Data Centers are highly connected hubs and provide co-location services including power, security, redundancy, space, and precision cooling to its customers. iCoIo.io is part owned by Digital Realty (DLR) (NYSE: DLR) whose global data center footprint gives customers access to the connected communities that matter to them with 305+ facilities and 50+ metros across 27 countries on six continents. To learn more about iColo.io, please visit https://www.icolo.io/ or follow us on LinkedIn and Twitter.
Watch a video about working at icolo at this link.
To provide technical, (preventative) maintenance, repairs, installation and customer service support in order adhere to agreed SLAs with clients and to maximise client satisfaction.
Execute maintenance and repairs of buildings and equipment in order to minimise ‘downtime’
Execute physical customer implementation process
Customer Service delivery
Provide service delivery of Value Added Services (VAS)
Experience, Knowledge and Expertise:
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