Product Manager - Data Centers and Networks

Operations · Karen, Nairobi
Department Operations
Employment Type Full-Time
Minimum Experience Experienced


iColo is a technology infrastructure company that designs, builds, and operates state-of-the-art carrier neutral data centers in East Africa. iColo data centers are highly connected hubs providing space and power to customers for colocation and we serve a broad spectrum of customers which include telecom carriers, local enterprise customers, global content delivery networks and cloud platforms. We have 4 data centers campuses which are located in Nairobi, Mombasa and Maputo. is part of Digital Realty (DLR) with over 285+ data centers in 26 countries across 6 continents. To learn more about, please visit or follow us on LinkedIn and Twitter. 

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Location:  Nairobi

The Candidate:

As a Product Manager at you will be part of a team responsible for all aspects of planning, defining, creating, launching, and refining products and services, with emphasis around colocation (space and power). You will maintain a close relationship with the market (customers, prospects, and thought leaders) and drive growth and profitability for You must possess a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality.

This role is cross departmental reporting to the COO and requires successful communications with all areas of the company;

  • Executives to understand the business strategy
  • Engineering to define and refine detailed product requirements
  • The project build teams to understand schedules and building constraints
  • Marketing to define a go-to-market strategy, product positioning, key benefits, target customers and market verticals
  • Sales for engagement support and product training

Key Responsibilities

  • Research and develop market requirements for current and future data center locations, by conducting market research, interacting with customers, understanding needs etc
  • Collect and Develop material for networks connecting to our Data Centres
  • Develop and support the Internet Exchange strategy for each Data Center
  • Works with Product Marketing to maintain and provide content for product related collateral and sales tools and position the product for all markets and all buyer types.
  • Participates in various Sales Support activities, including: product and services training, seminars and documentation, and pre and post sales customer visits.
  • Serves as an industry thought leader and presents the company vision at industry events. 
  • Drives projects through iColo Technology Steering Committee and reports weekly on product roadmap and project status.
  • Be part of the core team that works on new country opportunities and is able to spearhead site selection, collecting data on network maps and other relevant information to build a new DCs.

Required Skills

  • Strong communication & presentation skills, with formal public speaking and presentation ability
  • Strong technical understanding of how Data Centres are planned, designed and built
  • Understands networks topology and how networks are built, the working of Internet Exchanges
  • Able to work with highly confidential information
  • Strong analytical skills – ability to calculate and articulate ROI of products
  • Experience and formal training in project and product management
  • Able to work in a team environment.
  • Able to manage stress in a high paced environment.
  • Excellent communication and problem-solving skills.
  • Is able to deliver to timelines that have been committed to.

Education and Experience

  • Bachelor Degree (preference in electrical engineering) or equivalent experience in business or computer science
  • Familiarity with Pragmatic Marketing framework
  • 15+ years in product management or project management
  • Experience with data center or colocation services
  • Experience in launching new products and services
  • Detailed understanding of Product Lifecycle

Good to have

  • Understands finance : build a business case, P&L models and ROI
  • Has good industry contacts to get access to information
  • Excellent analytical and reporting skills
  • Self-starter and requires no operating manual
  • Managerial experience

Thank You

Your application was submitted successfully.

  • Location
    Karen, Nairobi
  • Department
  • Employment Type
  • Minimum Experience